Frequently Asked Questions

Our process is simple and transparent: (1) You tell us your desired vehicle and budget, (2) We search Germany's full market and send verified options within 48 hours, (3) Our Germany-based team inspects the vehicle in person with 50+ photos, live video, and full history reports, (4) You approve everything before we purchase — no commitment until you are 100% satisfied, (5) We handle export documentation and shipping to your destination port, (6) Your vehicle arrives with complete paperwork for customs clearance.

Total timeline depends on destination. Sourcing and inspection typically takes 1–2 weeks. Shipping takes 3–5 weeks to most destinations (Nigeria: 4–5 weeks, Kenya: 4–6 weeks, UAE: 3–4 weeks, Saudi Arabia: 3–5 weeks, Ghana: 4–5 weeks). Customs clearance adds 1–2 weeks at the destination port. Overall, expect 6–10 weeks from first contact to delivery.

Import requirements vary by country. Nigeria requires an import permit and Form M. Kenya requires KEBS certification. UAE and Saudi Arabia have simpler processes with lower duties. We provide country-specific guidance for all destinations and help prepare the correct documentation for your local customs authority.

Costs include: (1) Vehicle purchase price in Germany, (2) Our service fee (12–15% of vehicle value, minimum €1,500), (3) Shipping to your port (€1,800–€5,500 depending on method and destination), (4) Marine insurance (0.5–1% of vehicle value), (5) Destination customs duty (varies: Nigeria ~35%, Kenya ~25–35%, UAE 5%, Saudi Arabia 5–12%, Ghana 20–30%). We provide a detailed cost breakdown before any purchase.

We accept bank transfers (SEPA/SWIFT) and offer escrow services for added security. For vehicle purchases, payment is split: a deposit to secure the vehicle, with the balance due before export. For parts orders, we require 50% deposit to start sourcing and 50% balance before shipping. All payments are protected — nothing proceeds without your approval.

Absolutely not. We believe in complete transparency. Before any purchase, you receive a detailed cost breakdown covering the vehicle price, our service fee, shipping, insurance, and estimated customs duties. There are no surprise charges. If unexpected costs arise (such as additional inspections), we discuss them with you before proceeding.

Every vehicle undergoes a comprehensive inspection by our Germany-based team before purchase. This includes: 50–100+ high-resolution photos of every angle, live video walkthrough via WhatsApp or video call, full service history verification, CARFAX or equivalent accident history report, TÜV (German roadworthiness) inspection certificate, and engine and transmission diagnostic scan. You review everything before approving the purchase.

Yes. We source both brand new and used vehicles from Germany. New vehicles are ordered directly from authorized dealers with full factory warranty. Used vehicles are sourced from certified pre-owned programs, lease returns, and private sellers — all with verified history and condition reports. New vehicle imports typically take longer (8–12 weeks) due to factory ordering or dealer allocation processes.

Nothing proceeds without your explicit approval. If our inspection reveals issues that do not meet your standards, we find another vehicle at no extra cost. If you decline a vehicle after seeing our inspection report, there is no charge — we simply move to the next option. Your satisfaction is guaranteed before any money is committed to a purchase.

RoRo (Roll-on/Roll-off) is the most popular and cost-effective choice for standard vehicles, costing €1,800–€2,800. Vehicles are driven onto the vessel and secured on deck. Container shipping at €3,500–€5,500 is recommended for high-value luxury cars (above €80,000), brand new vehicles, or when shipping multiple cars together. Containers offer complete protection from weather and sea conditions.

We handle all German export documentation including the Export Certificate, Commercial Invoice, Bill of Lading, Certificate of Origin, and TÜV report. For destination customs clearance, we provide complete guidance and can recommend trusted licensed customs agents in major cities. Import duties and local taxes are your responsibility, but we ensure you have all paperwork needed for smooth processing.

We ship to all major ports worldwide: Apapa (Lagos), Mombasa, Jebel Ali (Dubai), Jeddah/Dammam, Tema (Accra), and many others. After port arrival, we can arrange inland delivery to your specific city or address through our local logistics partners. Delivery to interior locations may incur additional transport costs depending on distance and local infrastructure.

Yes. We source authentic OEM parts directly from authorized German dealers and manufacturers. Every part comes with original packaging, verified part numbers, and certificates of authenticity. We also source premium aftermarket parts from brands like Bosch, Brembo, Bilstein, and Mahle. Minimum order value is €500 with an 18% service fee. Delivery takes 3–6 weeks depending on destination.

We verify authenticity through multiple checks: part numbers are cross-referenced with official manufacturer catalogs (BMW ETK, Mercedes EPC, Audi ETKA, Porsche PET), packaging is inspected for hologram stickers and manufacturer branding, and we source exclusively from authorized dealers and verified suppliers. We provide detailed photos and documentation for your approval before shipping.

On average, German car parts sourced directly from Germany are 40–60% cheaper than local dealer prices in Nigeria, Kenya, and Ghana. For example, a BMW turbocharger costs €1,200 in Germany vs €2,100–2,400 from a Lagos dealer. Even after our 18% service fee and international shipping, you save significantly. High-value parts like engines or transmissions can save €3,000–5,000 per order.

We ship worldwide with particular expertise in Africa (Nigeria, Kenya, Ghana, South Africa, Ethiopia, Tanzania, Uganda), Middle East (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain), Asia (Singapore, Malaysia, Philippines, Thailand), and Europe (UK, Switzerland, Netherlands, Belgium, Monaco). No destination is too remote — we have experience with virtually every global port.

Yes, with considerations. Many African and Middle Eastern countries permit left-hand drive imports. However, some countries (like Kenya) have age restrictions on used vehicles and may require additional inspections for left-hand drive models. We provide country-specific guidance on LHD/RHD regulations and help you understand any restrictions before purchase.

Absolutely. We have access to specialized dealers, private collectors, and auction houses across Germany. We have sourced classic Mercedes Pagodas, vintage BMW M1s, Porsche 911 RS models, and limited edition AMG Black Series vehicles. Rare vehicle sourcing typically takes 8–12 weeks depending on availability. Contact us with your specific wish list.

Germany offers specifications that GCC and African dealers cannot access: BMW Individual paint program (any color), Mercedes-Benz Designo Manufaktur (two-tone, bespoke interiors), Porsche Exclusive Manufaktur (Paint to Sample, full leather), AMG Performance Studio builds, and limited edition models. European matrix LED headlights, sport exhaust systems, and performance packages are also exclusive to German market vehicles.

Manufacturer warranty coverage varies by brand and destination. Some brands honor international warranties; others require local purchase for warranty service. We can source vehicles with extended warranties or certified pre-owned coverage that provides protection. For parts, OEM parts typically carry the manufacturer's warranty when installed by authorized service centers.